You may log in as a student to one of the sample
courses. Use the following:
4-digit teacher ID: 0001
Course Number: 1
Student ID: 0001
You may use 0001 through 0010 for the student ID. You may use course number 1, 2, or 3.
FREQUENTLY ASKED QUESTIONS
Why can't I get past the Terms of Service page after logging in? You need to let your computer
accept cookies from i-Assign.com. If it does accept cookies, check to
make sure that the site is not inside a frame from another website. Your
address bar should read http://i-assign.com/ or http://www.i-assign.com/. If
you get to i-assign site by following a link from another website, it would be
best to right click on the link, then click on "Open in New Window"
or "Open in a New Tab."
2. Wrong deadlines. The
website says that my assignment is due at 10 pm. I submitted a correct answer
at 7 pm but when I checked my score, it said that the answer was submitted after
the deadline. Why? Answer: The "correct" time as far as i-Assign is
concerned is "Server Time" (which, is Mountain Time, USA). You must
be living in Hawaii. You can see the Server Time at the bottom of each web page.
3. Inconsistent answers. When I tried the question
in Practice Mode, it said the answer is "A", but when I submitted the
same answer in Graded Mode, it said my answer is incorrect. Why? Answer: Your
teacher most likely set the answer choices to be scrambled every time the question
is delivered, and/or chosen to have the system randomly select from different
versions of the question. The idea behind this is to get you to focus on
understanding the material, not to memorize the answers to specific questions.
4. Wrong deadlines, again. My teacher put a deadline
of January 25, 2007 when he meant to put January 25, 2008. It is now January
20, 2008. Will I get credit for a correct answer if I submit one now? Answer:
You will WHEN your teacher changes the deadline so that your time of submission
is no longer past the deadline.
5. Problems with the answer. I do not agree with
the answer to the question. What should I do? Answer: Once you submit an
answer, you will be given the opportunity to send a comment about the question
to your teacher (at the bottom of the webpage). In addition to your comment,
the message that will be sent to your teacher will tell him/her exactly what
version of the question you were looking at, what your answer was, and what the
correct answer is.
6. Forgotten password. I forgot my password, what should
I do? Answer: Contact your teacher. Your teacher can tell you what your
7. Unable to advance to the next
question. The webpage says there are 25 questions in the assignment, but I
can only access question 1. Why? Answer: You need to try question 1 again. Your
teacher must have chosen to let you advance to a question only if you have
correctly answered all questions before it.
8. Are passwords case-sensitive? Answer: No
9. Changing password. My password is too hard to
remember. Can I change it? Answer: Yes. You will always have that option after
you have successfully logged in, except if your password is GUEST. If you
change your password to GUEST, only your teacher can change it to something
10. I wasn't able to complete all
the questions in the assignment because I accidentally logged out. What can I
do to get credit for the other questions? Just log in again and work on the
questions you missed. As long as it is not past the deadline and your teacher
has not taken off the assignment, you will get credit for submitting a correct
answer. You do not need to answer all questions in one sitting; you do need to
do them before the deadline to get credit.
you have other questions, please contact firstname.lastname@example.org.